The Authentium ThreatMatrix leverages the largest aggregate collection of threat-related databases in the world.

Preferred Method Please call our Technical Support staff at +1 (561) 575-3200. At the voice prompt, press menu option number 2 during our daily office hours - 8:00am to 8:00pm EST Monday to Friday. You will be asked for your name, company, phone number, your Authentium product and version number, and known information related to the threat. After recording your information, the technical support person will reply with a tracking number called the "VxER" number. Please keep this number handy for any future inquiries into this incident. Email If you are unwilling or unable to call tech support, you can send the file directly to the Authentium virus labs. When sending a file to us, please use PKZIP or PGP to ensure transmission integrity. You can find our PGP key located at the bottom of this page. Send sample to virus@authentium.com NOTE: For security purposes, please send the sample as a password-protected zip file, and include the password in the email. FTP Follow the instructions below. NOTE: Make sure you upload the file in binary mode. * Connect to ftp://submit.authentium.com
* Log in as "SAMPLE".
* Upload the files.
* NOTE: You *must* use a Passive FTP client. -----BEGIN PGP PUBLIC KEY BLOCK----- Version: GnuPG v1.4.3-1 (Hurtenflurst) - WinPT 0.11.8.1 mQGiBEQ1ZhARBACfVjQ15iBiYP6D9L2SbfDpXf3W3WagXcLZ/UkaoHmASOJmSMZF Wl/5NdNMUMYXIVrERbvRs6jOxsJqF6owKZyMCcpq1/9YIL8qZvOc87Q2d7J+LL+5 AB3D/+zI/qWPNVWSTXxWTUbYJp8f8FKGp127ao1xu0KK5kua9ynYoHD1ewCghtM/ G4GyYzdC8PRFphBbiPE2CxMEAJSDiShXOZTUeLbimC+rtUXdtwNwvpwp3qFhkxqh 4sKeMVnIkJxpD6RwSs4jnvKY2+JhPeoSGxFq5juuTlYEbOZUgjI27KSS0N7ghfez HWBS61MtHt8jWgHBAFDlXvOCnKXQRL17suACqbdWGHYsKuN8ITSThbyHjNrlOyG6 92wvA/4tjzxTEMB5N+3Lg/GoDnQv0fYqCMFhN8tlEq3R4pI+hocTZhvWnEr/1hcn ZscopwXkXqyaTVzTW6s+17cAeVbgAZN6HTGVAlUg7XfNIW5E233i2FZf1I6N5y8Y YT3WvJNX8Plsg4cyNPDaonmKgKY8/hdVj18VKDPHQ1TFJBLeVLQtVmlydXNsYWIg YXQgQXV0aGVudGl1bSA8dmlydXNAYXV0aGVudGl1bS5jb20+iGEEExECACEFAkQ1 ZhACGwMHCwkIBwMCAQQVAggDBBYCAwECHgECF4AACgkQykcKkgCxV4zCEgCbBUtB ihWumIZBN3bdyzqJgIlMjswAn2dlvgmt6UZ1WE1YohkWciXU/0rKuQQNBEQ1ZyEQ EADzqwMT246cLGWPWNi+kYzCFb0j46oyjZRVtmUAmEeKGVzcB5zVtRQBtGIXHQZk D8fOwtiBh6xg8WbCyu/EF0FHbYfq7bvQVuth8mQcbR2qnyiJ6Y1aAGSg++/+BJbq pA2naPalr4oZBQhcBngO9zRTBq78AGiCSL1yud9Nhi0gtq8zuTy2LIkDcusTBIlq t1GVr+9vZwt59UBzSvHWVac0t5t/g37/3So8SpINkYISn6Mg0rkaOknxo34cy9D/ Kzr0WSvlOOpTXfk+xOSVf2HHW8+0NEX68hBfoNy8jr/ZEB+pMnW/P7wV8edpkdT4 Zpv6ZNJfoesnGDfb//LDcDuARkCRaH3bfdtfakr9V4kCbgzxI6JkRszM25KAHrgk pdxjFBeFUg/kvSHR4paLUzMvDU96wOlCoom2z7sc+dNFnvj03HYGlytviz+v517U X4KYKLv89X/RTu167kGkUM69bk7yIV4QcyvvTRrKBM5iJMQVRhkJV/ew3G3v6MqU EYeIJjrQQ/NFnl0PTrFeRGWNudv2/jeFOvqAIeyPt5lsqOOna0RVDfeh+wntLJCa R10Pzwey5QqF2L753bk57u3Fe4fBrXv61JghlpWXfutotAtRgP5DSCK/f2+b05T2 LzFv5LxuCt9zHDj9hi336eT0gUhu+IWBTQ/iidLVcmKCtwADBw//a09FjUgMrGjs Zudoa6WzAGdsOvBjlJhhswIuvfyrHtWD0AgNkcUyKeKbMje4X73YImuqSm+a569f j5B/5vnV3uMVy3HDmEyUcVdr0etdlr64y+OOUTc/WMpdqeSzRiiTAS0ejxNA1hie IaXb/S6rVA1asilV2uCrtfSRWLLGE6/bbqQbJAztb0MIwYYLyuPu9hbV0lUQdsra tVzcg+Ya1ERr/99/acjmYI2DFGc6lj8f79tL4qD21h+Dw/Bg7zVg9xRwVfE3xZsV jPJjslNSkZZx0KHLsoewhWKJqbgGwwMLqJLzJUjHQC00/D13OBF9cMCKynvxF4Mr b4CWtluFeyX68BcWr+Q2tosLtnnxXnhB0MFFDoueevViP98epvbqqSxtyhIgHeTX 5HsKALetWchRmymhttJ1Z7pWyYquAU7q2NLwEAyIMHu+9YLMnDqo+rqDeqlTSv4X Hq2ZCUTj80iNHV2ym3m6Bgpwm0xzd38PpqsezbyNa2LE0a984r6IbXCDRugZIn9y 1oNvJ23fpi1gPZDWEbQZYJ8MOL1zzg2jqgfnsYBukINnRiWyM7QRJG6XJdulKzAC OCwCmwPCYEj/Nk97/DeK2f6JapHGV8QjaKbLxZAmOTsFaNaD3fQRO/BO0pVGC8C1 AJ6neubibUZFrjHYiN45OgWFTtK+JziIRgQYEQIABgUCRDVnIQAKCRDKRwqSALFX jOvvAJ46CrigJ7S65ilO+7bV289+qffUjwCeOVFHQERO0BWjAQvgoceEfdFwaDo= =Pxmo -----END PGP PUBLIC KEY BLOCK-----